Common Questions

I have a question about:

• purchasing a computer
• connecting to the network
• protecting my computer
• accessing the Internet
• preventing spam
• troubleshooting problems
• using your Bethany account
• phone service
• cable service

Contact the Help Desk

If the above answers to not resolve your problem, please contact us:

	Online:  preferred  method General Inquiries: www.blc.edu / itrequest Web Requests: www.blc.edu / webrequest Administrative Requests: www.blc.edu / adminrequest By phone: 411 In person: The IT office is located in Meyer Hall 203. By email: Send a message

This service is provided only for current BLC students and staff.

About IT Services

The mission of Bethany Lutheran College is to serve Lutherans and others by offering a challenging, student centered approach to education that fosters spiritual development, intellectual growth and responsible citizenry.

The mission of Information Technology Services (ITS) supports Bethany's mission by seeking to provide the students, faculty, administration, and the larger campus community with the knowledge, skills, and technological resources to learn, teach, work, and excel in an increasingly technological campus and world.

To accomplish this mission, ITS has four ongoing goals:

• Assure the availability/reliability of the IT infrastructure (the campus voice/data/cable network, public computer facilities, computer classrooms);
• Determine needed IT services and assure the quality, efficiency, and client focus of these services;
• Maintain and enhance the currency of hardware and software resources;
• Help members of the Bethany community to improve their knowledge of information technology resources.